Privacy policy
4. Privacy Policy
Privacy Policy
At SEABLOOM, we respect your privacy and are committed to protecting the personal information you provide while using our website, placing an order, contacting us, or interacting with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, subscribe to communications, or contact us, we may collect information such as:
-
Name
-
Email address
-
Phone number
-
Billing address
-
Shipping address
-
Order and purchase information
-
Account information
-
Payment-related transaction information
-
IP address
-
Browser and device information
-
Website activity and interactions
-
Customer support communications
Payment information may be processed securely by Shopify and/or authorized third-party payment providers. We do not necessarily receive or store your complete card, UPI, banking, or other sensitive payment credentials.
2. How We Use Your Information
We may use your information to:
-
Process and fulfil orders
-
Deliver products to you
-
Process payments and refunds
-
Provide order and shipping updates
-
Manage customer accounts
-
Respond to questions and customer-support requests
-
Prevent fraudulent or unauthorized transactions
-
Maintain and improve our website
-
Understand website usage and customer preferences
-
Comply with applicable legal and regulatory requirements
-
Send marketing communications where permitted and based on your preferences or consent where required
3. Shopify
Our online store is hosted using Shopify. Shopify provides the ecommerce platform that enables us to offer and sell products online.
As part of operating the store, information may be processed by Shopify in accordance with its own privacy practices.
4. Payments
Payments may be processed through Shopify and/or third-party payment gateways available on our website.
Payment providers may collect and process information necessary to complete your transaction according to their respective privacy and security practices.
We recommend reviewing the privacy policies of the applicable payment provider if you require additional information about how payment data is handled.
5. Sharing of Information
We may share necessary information with trusted service providers where required to operate our business, including:
-
Shopify
-
Payment processors
-
Shipping and courier companies
-
Order fulfilment providers
-
Website and technology service providers
-
Analytics providers
-
Customer-support providers
-
Marketing providers, where applicable
We only share information as reasonably necessary for these services or as otherwise permitted or required by applicable law.
6. Shipping Information
Your name, delivery address, phone number and relevant order information may be shared with courier and logistics providers for the purpose of processing and delivering your order.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate essential website functionality, remember preferences, understand website usage, improve performance, provide relevant experiences and support analytics or advertising where applicable.
Your ability to manage cookies may depend on your browser, device and the consent controls available on our website.
8. Marketing Communications
Where permitted, we may use your email address or phone number to communicate information about products, offers, promotions and other SEABLOOM updates.
Where applicable, you can unsubscribe or opt out of promotional communications using the options provided in those communications.
9. Data Security
We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, loss or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
10. Data Retention
We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, prevent fraud and satisfy applicable legal, accounting or regulatory requirements.
11. Your Rights
Depending on applicable law and the circumstances, you may have rights regarding your personal information, including requesting access, correction, updating or deletion of certain information and withdrawing consent where processing is based on consent.
Requests can be submitted using the contact information provided on our website. Certain information may need to be retained where required by law or for legitimate business purposes.
12. Children's Privacy
Our products and website are not intended to knowingly collect personal information from children without appropriate authorization or consent where required by applicable law.
13. Third-Party Links
Our website may contain links to third-party websites or services. SEABLOOM is not responsible for the privacy practices, security or content of independent third-party websites.
We encourage users to review the applicable privacy policy before providing personal information to a third-party service.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, services, technology or applicable requirements.
The latest version published on our website will apply from its effective date.
15. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us using the contact information provided on our website.
By using the SEABLOOM website and providing your information, you acknowledge this Privacy Policy and the processing of information as described above, subject to applicable law.