Shipping policy
Shipping Policy
At SEABLOOM, we aim to process and deliver your orders safely and efficiently across India.
Order Processing
Orders are processed after successful order confirmation.
Orders are generally dispatched within 1–3 business days, subject to product availability, order verification and other operational circumstances.
Once your order has been dispatched, you will receive the available shipping/tracking details through the contact information provided at the time of placing the order.
Delivery Time
Delivery timelines may vary depending on your location, courier availability and other logistical factors.
The estimated delivery date shown at checkout or communicated by our shipping partner is an estimate and may be affected by circumstances such as:
- Courier delays
- Weather conditions
- Public holidays
- Natural disasters
- Transportation disruptions
- Incorrect or incomplete address details
- Other circumstances beyond our reasonable control
We will make reasonable efforts to ensure that your order reaches you within the estimated delivery period.
Order Cancellation
An order can be cancelled only before it has been shipped.
Once an order has been dispatched/shipped, it cannot be cancelled through our website.
For prepaid orders that are successfully cancelled before shipment, the eligible refund will be initiated within 7–14 business days to the original payment method, subject to payment gateway and bank processing times.
For Cash on Delivery (COD) orders cancelled before shipment, no payment is required.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before the order is placed.
The final order amount, including applicable taxes and shipping charges, will be shown to the customer at checkout.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- House/Flat/Building number
- Street/Area
- City
- State
- PIN code
- Valid contact number
SEABLOOM will not be responsible for delivery issues caused by an incorrect, incomplete or inaccessible address provided by the customer.
Delayed or Failed Delivery
If a delivery is delayed, customers may contact us using the contact details provided on our website.
If a shipment is returned to us because of an incorrect address, repeated delivery attempts, refusal to accept the package, or other reasons attributable to the customer, we may contact the customer regarding the available options for re-shipment, subject to applicable shipping charges.
Damaged or Tampered Packages
Customers are advised to inspect the package at the time of delivery.
If the package appears visibly damaged, opened or tampered with, please contact us as soon as possible and provide photographs/videos of the package, product and shipping label so that we can investigate the matter.
Important
Because SEABLOOM products are nutraceutical supplements intended for consumption, products cannot ordinarily be returned merely because of a change of mind, personal preference or dissatisfaction after opening, subject to applicable consumer rights.
Nothing in this Shipping Policy is intended to limit any rights or remedies available to consumers under applicable law. Indian e-commerce rules require clear information about delivery/shipment and related terms, and provide protections in certain situations involving defective, deficient, incorrectly described or late-delivered goods.